ArtiCAD, a leading provider of innovative software solutions for the Kitchen, Bedroom, and Bathroom (KBB) industry, has announced a new partnership with independent builders' merchant, MKM Building Supplies.
This collaboration will see MKM implement ArtiCAD’s flagship design software, ArtiCAD-Pro, alongside its advanced pricing, ordering and business management solution, to enhance the design journey for both staff and customers.
With a network of over 130 branches nationwide and growing, MKM is renowned for its customer-first approach and commitment to delivering exceptional service. By integrating ArtiCAD-Pro into its operations, MKM will provide customers with visually stunning and detailed design presentations for kitchens, bathrooms, and bespoke spaces - making it easier than ever to bring their ideas to life.
The addition of ArtiCAD’s pricing solution, powered by KBBConnect, ensures fast, accurate quotations and orders plus integrations with both their ERP solution and consumer credit process - creating a seamless journey from initial consultation to final purchase.
For ArtiCAD, this collaboration highlights the company’s continued growth and reputation as a trusted partner for leading KBB businesses. A key factor in MKM’s decision to partner with ArtiCAD was the platform’s advanced cloud-based architecture. This ensures that updates are completed centrally, allowing the software to remain consistently up-to-date without disruption. The cloud solution also enables staff to access the platform anytime, anywhere, ensuring flexibility across MKM’s nationwide branch network. Combined with ArtiCAD’s outstanding rendering capabilities, and ability to integrate with other business management tools - the platform delivers visually stunning designs and a seamless user experience, perfectly complementing MKM’s commitment to exceptional service.
"We’re thrilled to partner with MKM, a company whose commitment to exceptional customer service mirrors our own," says Neil Metcalf, Sales Director at ArtiCAD. "This collaboration represents a significant step forward for both of us. With ArtiCAD’s innovative design and pricing solutions, MKM can offer customers faster, more accurate, and visually impressive designs. Together, we’re not only enhancing the design process but also empowering MKM’s teams to deliver an even higher level of service and confidence in every customer interaction."
MKM’s decision to invest in ArtiCAD’s solutions reflects their commitment to staying ahead of the curve by adopting technologies that enhance customer experience. By leveraging ArtiCAD’s tools, MKM is setting a new standard for service excellence and innovation in the KBB industry, ensuring they remain a trusted partner for trade professionals and homeowners alike.
“At MKM, our customer-first ethos is at the heart of everything we do," says Charotte Deprez, National showroom Sales Manager at MKM. "ArtiCAD stood out as the ideal partner to help us enhance our design services, enabling our customers to access exceptional detailed 3D visuals and comprehensive customer quotations quickly. From the beginning ArtiCAD have been professional, helpful and friendly and above all accommodating to our specific requirements
"We’re excited about the potential of this collaboration to further enhance our service and strengthen our position as the UK’s leading independent builders’ merchant.”
As part of the onboarding process, ArtiCAD’s expert training team provided tailored, hands-on sessions to 238 designers across four key locations: Hull, Watford, Glasgow, and Bristol. These sessions ensured MKM’s staff were fully equipped to maximise the potential of ArtiCAD’s software. Feedback was overwhelmingly positive, with participants highlighting the practical, engaging training and the software’s superior user-friendly functionality compared to previous systems. This success is reflected in the impressive 4.92 out of 5 stars awarded in training feedback after each session.
