Established in 2001, Decormax enjoys an enviable reputation for its first class customer service and its extensive product range. The company is an ISO 9001:2008, FSC and PEFC accredited distributor of wood-based panel products and decorative sheet materials.
The business operates its nationwide distribution network from three depots, each strategically placed to provide speedy full coverage of the UK.
Recently, the company moved from its old rented facility to a new 1.2 acre site in Wakefield and, as part of its long-term growth plan, took the decision to invest in a new beam saw. “Our old saw was just about on its last legs,” explains Eric Johnson, Decormax’s managing director.
He continues: “Moving the old saw to the new site wasn’t an option: it would have been too expensive and too risky. We had a look around the market to see what was out there, but to be honest I’d discounted a beam saw from Homag UK because I was convinced it would be beyond our budget.
“Having checked out some of the Italian saws, I wasn’t confident they were going to be able to deliver the quality and reliability we were looking for, so I decided to talk to Homag UK about its range of Holzma beam saws.
“On reflection, I’m so glad I made that call. John Shepherd, Homag’s area sales manager, was so helpful and recommended the Holzma HPP 250 as the saw that would best suit our needs and budget.
“To my surprise, they had a machine in stock at a price which was really competitive. The advice and pre-sale service I got from Homag UK gave me the confidence to place the order without even seeing a demonstration of the saw.”
Superb service from installation to training and aftersales support
“The HPP 250 was duly installed in our new unit and I was very impressed with the speed and efficiency of the process. Our operators were trained on site and we were up and running inside a week. It really was very impressive and thorough.
“The gains we have made with this new saw are amazing. It is at least 50% quicker than our old saw and yet the quality of the cut is far superior. We can now cut more accurately and with a cleaner finish, so much so that the boards can be edged without further processing.
“I can’t tell you the confidence that this saw has brought to our business and our operators. Although we only bought the machine in April 2014, it has already paid for itself. What’s more, the accuracy and quality of cut has enabled us to win new business that would have been beyond our capabilities with the old saw.
“The CADmatic 4 software is easy to use and the online diagnostic facility is fantastic. Any issues are quickly sorted out and on the odd occasion we have needed an engineer, they have responded very quickly to address our needs. As you would expect from the market leader, spare parts are readily available and the whole set-up gives you immense confidence to deliver a reliable, first class service,” concludes Eric Johnson.
Holzma – saws that cut the mustard
The Holzma HPP 250 is one of a range of high quality beam saws from the Homag Group. However challenging your cutting needs, Holzma has a saw that will provide the right solution for your business, from entry level to industrial manufacturing.
For more information, or a demonstration of any Holzma beam saw, contact Adele Dixon at Homag UK on 01332 856424.
