A business committed to bringing exceptional, sustainable furniture into the homes of its discerning customers, COKU Home prides itself on the quality of service it provides.
It was recognising the importance of ensuring its customers enjoy a best-in-class final mile delivery experience that led the company to bring AIT Home Delivery (formerly known as Panther Logistics) on board as its two-person delivery partner.
Established in 2018, COKU Home has gone from strength to strength with demand for its offering of uniquely-designed pieces, each of which combines exclusivity with an eco-consciousness that is ever-increasing post-pandemic.
The brainchild of founder Sam Murfitt, an Oxford Brookes Bio Medicine graduate, launching a furniture business was a far cry from his original passion for cars.
However, having long held an ambition to run his own business and gaining inspiration from two fellow students who had launched a successful furniture business whilst at university, the idea of COKU Home was formed.
Sam started the business with his dad Steve Murfitt, who previously owned a packaging business based in Bristol. Steve has since joined COKU Home full-time following the sale of his share of the packaging business in 2021.
Still only 28, Sam has set his sights on COKU Home becoming a leading name in wooden furniture, setting benchmarks for sustainability and design and is passionate about ensuring a seamless and satisfying shopping experience for his customers.
And, as an exclusively online business, COKU Home’s choice of delivery partner is key.
A leading provider of two-person delivery, AIT Home Delivery has dominated the marketplace since it first introduced its game-changing next-day offering nearly 15 years ago.
Today the company offers a range of services including nominated day delivery, Saturday and Sunday delivery options, soft assembly and crucially delivery to room of choice and was therefore ideally placed to provide COKU Home with the service they needed.
Whilst its products are sourced globally, COKU Home stocks the majority of its offering at its 20,000 sq ft warehouse in Sharpness. Gloucestershire from which AIT Home Delivery collects daily delivering to COKU Home customers across the UK within 48 hours from point of order.
Sharing a number of synergies, Panther too seeks to provide a ‘fuss-free’ best-in-class service offering enabling customers to experience the ultimate final mile delivery experience.
“COKU Home’s offering is very much designed for the discerning customer," says James Langer, AIT Home Delivery’s Business Development Manager. "We are delighted to be supporting them as they continue their upward trajectory.”
Sam Murfitt added: “The home furnishings market is fiercely competitive with quality and service being an absolute must. Our choice of delivery partner is vital as the last-mile service is essentially an extension of our own brand with the delivery driver the only human touch point in the transaction process.
"There have been so many benefits in bringing AIT Home Delivery on board from the booking system to the way their drivers handle our products and interact with the customers. By using AIT Delivery, we are confident that we can provide our customers with a level of service and flexibility synonymous with our own further reinforcing our own reputation in the marketplace for delivering a quality product which sets us apart. “
