“We are excited to have Brandy on the team. Her experience in remote and onsite services, along with an excellent customer service track record, will help us maintain our customer focus,” states Steve Gore, senior vice president, Automation Solutions at Gerber.
“Her leadership in continuing to offer great service in post sales with certified Gerber aftermarket products will enable us to exceed our customers’ expectations when purchasing products from Gerber.”
Moore’s experience with service delivery, remote monitoring and analytics, along with web-enabled services, will help Gerber assist its customers with digitising and optimising their workflows to maximise uptime and productivity.
Moore will also help strengthen the company’s GERBERconnect offering. This platform harnesses the power of operational data enabling Gerber’s customers to create dashboard reports to assess manufacturing efficiency. It also allows Gerber technicians to remotely monitor and diagnose a machine’s health in real time to ensure maximum uptime and machine efficiency.
