Cyncly, the leading global provider of software and content solutions that help make amazing spaces for living, has extended its partnership with kitchen manufacturer Omega to support the launch of the new Winner-powered Omega Order and Quote Check Service.
Utilising Cyncly’s industry-leading Winner Flex software, the groundbreaking Omega Order and Quote Check Service demonstrates both brands’ commitment to helping customers thrive. It has been devised to provide retailers, particularly those new to the manufacturer, with more support and guidance during the designing, quoting and ordering process at no extra cost.
The fast, intuitive service helps retailers around the world to optimise their designs and reduce avoidable and potentially costly quoting and ordering errors to boost profitability. The service enables retailers to export designs they have created in Winner Flex and send them to an Omega expert who will review the project and look for ways in which it can be enhanced. Improvements and refinements are worked on together in real-time to create a more collaborative partnership between Omega and its retailers and to provide trade customers with more confidence specifying Omega products.
The new Winner-powered Omega Order and Quote Check Service is a first for the UK market and has been instrumental in helping Omega grow its dealer network and launch its new In Frame collection.
“The ability to share and transfer designs between Omega and our retail partners creates significant efficiencies and improves collaboration,” said Ashley Gerrard, Design Operations Manager at Omega. “The Omega Order and Quote Check Service helps retailers gain confidence in specifying Omega products, reduces the risk of avoidable errors and protects both their margins and customer experience. It allows retailers to benefit from additional support while they build their product knowledge and familiarity with our ranges.”
Alex Ainge, Cyncly’s Solutions Group Senior Director, said: “We’re delighted to extend our partnership with Omega, helping them attract and support new and existing customers in innovative ways. Not only does Winner enable Omega to foster strong, collaborative relationships with its new customers right from the get-go, but it can help retailers become more familiar with Omega’s comprehensive product portfolio even quicker and, of course, become fluent in the software’s considerable design capabilities.”
