Abtec is a specialist supplier of abrasives and associated products to the woodworking and other industry sectors. Working with all sizes of businesses and organisations all over the world, the aim of the East Anglian business is to use its expertise to formulate the right abrasive product for each customer, whatever the work challenge.
Founded in 2002, Abtec is a family business with three generations still working for the business. With offices in Cambridgeshire and Norfolk, Abtec started out very much as a local business, but with the launch of its website and monthly newsletter, the abrasives specialist now operates throughout the UK and now boasts a growing international client base. As a family company, Abtec is quite rightly proud to offer a high level of personal service commenting that this is something that is central to its ethos.
Working with a diverse customer base ranging from automotive, marine and aerospace companies through to DIY enthusiasts, the agriculture and oil and gas sectors, imbues Abtec with valuable insight and experience, some of which in turn is brought to bear for its woodworking customer base.
This is perhaps what marks the company out from some of its peers, the desire and ability to find the right product specification for that customer to create an optimal result for their customer. This is achieved in a simple yet highly effective collaborative manner whereby Abtec, in conjunction with its supply partners, formulate the ideal abrasive product for its customers based on a range of criteria, including:
Efficiency
Producing an abrasive product that achieves the most desirable cost/performance benefits for the customer.
Safety
Advising on the safety benefits of branded regulatory abrasive products. All of Abtec’s abrasive products used on power tools conform to the Organisation for Safety in Abrasives.
Reducing costs
Increased investment in stock helps Abtec keep costs low by providing customer stock arrangements and generous quantity discounts.
Delivery
Abtec offer a wide range of seamless delivery options for customers worldwide from the small package through to palletised and containerised shipments.
Training
Abtec prides itself in both its internal staff training and external training for its customers. The external training for the safe use of abrasives has in recent years expanded to include not only UK and Ireland but customers worldwide.
Customer services
One of Abtec’s great strengths is its friendly, knowledgeable staff, evidenced by the fact that the company was a finalist in the Cambridgeshire Fenland Business Awards for customer services and winners of a top business award for export.
As the company states on its website, it sees itself as a global solutions provider and supplier of branded precision abrasive products and training for the woodworking industry, Abtec’s roster of suppliers includes Norton, SIA Abrasives, Hermes, Saint Gobain Abrasives, Tyrolit, Flexovit, Dronco and Abracs – all of which are recognised and trusted brands.
In addition to which, evidencing its collaborative outlook, Abtec can also help create custom-made solutions for its clients with a fast turn-round – many of whom often see performance gains and a quicker return on investment than imagined – and all this makes a tangible difference for Abtec customers underlining the Cambridgeshire and Norfolk firm’s customer-first perspective.
0800 027 1928 (UK)
+44 (0)1945 585500 (international)
