Following the announcement this time last year that Extractly Limited had achieved ‘SafeContractor’ status, the company has now attained further recognition of the quality of its business processes that comes with the achievement of ISO 9001 and ISO 14001 Certification.
ISO certifications undoubtedly add credibility to a business’s reputation and are widely regarded as an endorsement of a company’s commitment to high standards, as Extractly’s General Manager, Kieran Redmond, explained: “Following discussions with Citation ISO Certification Ltd, formerly QMS, we made the decision to go ahead and put our practices and processes to the test.
“The initial motivation for wanting to achieve ISO Certification was led by our desire to gain a competitive edge in the marketplace by maximising customer satisfaction, and we were confident that ensuring our work was always carried out to the highest quality standards, with meticulous attention to regulatory compliance, could go a long way towards achieving this goal.”
Operations Director, Graham Day, who has supported Kieran throughout the process, added: “Kieran had invested a lot of time and effort into securing SafeContractor accreditation for Extractly and, although we hadn’t necessarily been documenting everything to the levels required for ISO 9001, it was clear that we had already been fulfilling the majority of the obligations and responsibilities demanded by Citation.”
In conclusion, Kieran Redmond commented: “As well as enhancing the service we can offer to our customers, the process of ISO 9001 certification has helped to foster a culture of continuous improvement throughout the business, and we are all particularly proud to have achieved ISO 14001 which demonstrates how committed we are to minimising the environmental impact of our business with, for example, a comprehensive programme of waste recycling, implementing low energy lighting and, as widely as possible, adopting the use of hybrid and electric vehicles.”
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