As part of the brand’s commitment to provide an exceptional transport service for its customers, leading kitchen and bedroom distributor, PWS, has announced the Silver X Group as its new transport provider.
An exciting development in the brand’s logistical operations in Great Britain, the new and improved service will feature an expert delivery team and a brand-new, dedicated and upgraded PWS delivery fleet of predominantly 24 plate vehicles – including 18 tonne and 7.5 tonne sizes. All larger vehicles will also feature tail lifts, reducing the need for assisted delivery.
The new service will allow deliveries to be made on appropriately sized vehicles, resulting in a quicker, hassle-free exchange. All PWS drivers will be in uniform and trained to a high standard, providing the best possible customer service, whilst the Customer Service Team can now also provide customers with an ETA for all orders.
Founded in 2013, the Silver X Group have built a reputation for combining industry-leading customer support with innovative logistics and fulfilment solutions. They offer daily services across the UK, extensive warehouse storage space and a dedicated PWS fleet.
“After careful consideration and a rigorous tender process, we are delighted to be partnering with the Silver X Group as our new delivery provider and are excited to embark on this journey together," says Lee Appleby, Group Manufacturing & Operations Director, PWS. "The Silver X Group aligns closely with our core values and commitment to provide an excellent service and delivery experience for our customers.”
“We are incredibly proud to have been chosen as the logistics partner for such a prominent and respected company," adds Gavin Burgess, Managing Director of The Silver X Group. "This contract is a testament to the hard work and dedication of our team, as well as our unwavering commitment to excellence in the logistics industry. We look forward to leveraging our expertise and state-of-the-art technology to deliver outstanding results for our client. This partnership not only strengthens our market position but also opens up exciting opportunities for future growth and innovation.”
